FREQUENTLY ASKED QUESTIONS ABOUT
BIRTHDAY PARTIES AT EPICENTER
A “Power Up” is an optional upcharge for a set amount of additional chips (tokens) for your guests’ arcade cards. For example, depending on the base card dollar amount, an $2 Power Up can get you an extra 15 chips ($3.75 value) which will allow for more game playing in the arcade.
Our birthday parties are structures in a way that has you do your suite or bowling lanes with pizza and cake first, then you go on to your activities. This maximizes the play time for your guests, so they don’t have to be rushed away from their fun.
When you book a party with us, you will get two bowling lanes for up to twelve guests. After that you will need additional lanes for every increment of six participating guests.
We do ask that all food orders are placed at least 72-hours (three days) in advance. If you need additional food on the day of your party, Ate-Bit Cafe in Game On Arcade is available all day on weekends for quick-grab food options.
Our party suites are not themed as we want everyone to have an EPIC experience that is more personalized to their liking. We do provide festive table covers and balloons, but beyond that you can decorate how you choose (without attaching items to our walls though, please).
The tables in our bowling alley are in an open-seating area on a first-come, first-served basis. There are counters at the back of your bowling lanes that are dedicated to your food and gifts that do allow for some additional seating.
Our birthday packages offer a variety of options and activities that are very fun and exciting for our guests. We have found that it is harder for the parents to collect the children from a variety of areas within our facility to go to the party room at a designated time for pizza and cake, rather than all start in one place and move about afterward. This has become our routine and been very beneficial for ensuring the schedule is punctual for all parties throughout the day.
Because activities take place after your time in the party suite or on bowling lanes, you do have a choice of what time to have the kids enter Rockin Jump (if it is included or added on to your package). Often, parents choose to have the jump time after the room for the same reason that our room time is first – so that all the children are already grouped together. You are always welcome to schedule your jump time later in your play time, but it is the parents’ responsibility to keep the kids on schedule due to jump capacity numbers that the kids are already accounted for.
Parents are always welcome to participate in activities with the children, pending they have a valid safety waiver on file and have been accounted for in either the party guest head-count (includes jump socks), or have paid separately for their jump time and required jump socks.
Siblings are ultimately your decision whether to include them in the party or not. They are an additional $20-$49 each (beyond the base headcount) depending on the party package you have chosen. One way to avoid this is to email us a roster list of the guests you are expecting and if the sibling is not listed, we will not include them unless you approve of their attendance and communicate it with that child’s parent on your behalf.